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With the British workforce being asked to return to working from home amid fears of a second spike in COVID-19 cases, new research from employee experience experts Qualtrics reveals that a quarter (24%) of UK workers do not feel valued by their organisation.

The research, which surveyed 2,000 UK workers, also shows that 15% of people feel less valued by their employer since the outbreak began and a further fifth (19%) do not feel proud to work for their organisation.

The importance of employee feedback is also highlighted in the research, with an overwhelming 96% of respondents saying that it’s important that their employer listens to their feedback during this uncertain period. This is in stark contrast to the 50% who say that their employer has not listened to their feedback more than they did before the pandemic caused ‘en masse’ remote working.

Commenting on these findings Sally Winston, Head of EX Solution Strategy EMEA at Qualtrics said: “The uncertainty of the current situation everyone now finds themselves in highlights the importance of having not only the right tools but also the right processes in place to make sure that employers are constantly listening to their teams and providing feedback that makes them feel valued. Businesses have a unique opportunity to reflect and learn from the previous shift to remote working and improve upon the processes they implemented first time around.

“To successfully navigate this tumultuous time, there needs to be an open dialogue between employer and employee, ensuring that feedback is listened to and acted upon. Making sure that your employees feel appreciated and understood will help teams face the next few months feeling valued, empowered and prepared – which benefits both the employee and the business itself.”

The Return to Work Pulse is available at To find out more about how Qualtrics is working with businesses and workers to make work better, visit