Thanks to the internet boom, we can bet on our favorite sports without leaving our homes. In fact, we can also do it from our handheld devices, which is even more convenient. Most people love the fact they have access to tons of sports and bonuses, but they also forget that there are other important things.
In this article, we’ll look at some of the most underrated aspects of every online bookmaker. Those are things that people pay little to no attention, despite being really important. Of course, this doesn’t apply to everyone, but the vast majority of bettors fall into this category.
The customer support quality
The first aspect of every bookie that most people never check out is the quality of the customer support team. Some of them think that they will never need to use it, whereas others just don’t care.
While it’s true that there are more important things you need to take into account, the customer support service should also be on your list. Just imagine a situation in which you have a problem with your account, and you don’t have anyone to ask for help. In order to avoid these scenarios, make sure that the operator you choose has a good customer support service. Sadly, there are only a few betting websites that offer high-quality support services, such as Betway and a few other big names.
The terms and conditions of some bonuses
It might be hard to believe, but there are many people who don’t even try reading the T&C of the bonuses. Most of the promos out there usually have a catchy title that indicates how much bonus cash you can get. As a result, some bettors immediately decide to take advantage of it without reading the rules.
Needless to say, there are many things that can go wrong in this situation, so always read the T&C, regardless of the offer you choose. If you pick a legit online bookie, you will probably need just a few minutes to read the full conditions. Feel free to check out this Betway promotion if you are looking for a bonus, whose conditions are easy to understand.
The next thing that some bettors don’t even bother checking out is the security features. While it’s true that betting online is really convenient, it can also be dangerous because there are many people out there who will do everything in their power to get access to your banking information.
As a result, some of the most prominent gambling companies have implemented various security features. Nevertheless, only a handful of bettors actually pay attention to these features and how they work. Most people either don’t care or they just assume that the bookie will protect them. Sadly, this is not always the case, especially if you decide to open an account on some betting websites.
There are loads of available security features, such as an SSL certificate, different encryption tools, and more.
The lack of a mobile app/website
Let’s face it, most bettors around the world are playing from their handheld devices. Despite the fact that bookmakers have good desktop websites, most of us just don’t have the time to visit them.
Unless your job requires us to stay in front of a computer, we’re always on the go, which means that we don’t have any other option to use apart from a mobile app or a mobile website. Naturally, every prominent online bookmaker tries to come up with either of these two things so that more people can access it.
Sadly, there are still some bettors who decide to open an account and deposit a lot of money from their computers, only to realize that the particular operator doesn’t have any mobile services. If you don’t want to end up in a similar situation, make sure you take a good look at everything before you sign up. You can even contact customer support if you can’t find anything.
A surprisingly fast sign-up process
Regardless of which bookmaker you choose, you will have to open an account in order to place bets on sports. In some cases, this process can take a few minutes, which could get annoying, especially when you have to go through the T&C.
However, there are gambling operators where you can open an account in just a matter of seconds. This is usually great because you won’t have to waste time. That said, there are cases where you can sign up just by providing an email and nothing else.
Although this might seem fantastic at first, it should ring a bell that something might be wrong. So, unless you don’t want to regret your decision later, make sure you check out your account settings once you log into it to see if you can provide additional information about yourself. This is an important process that many bettors don’t pay attention to. At first, it might not seem like a big deal, but once it’s time to withdraw your winnings, you could have problems.
The last thing that hardly anyone pays attention to is the FAQ section. This is more or less related to the customer support department, but we’ve decided to point it out in a separate category because it deserves more attention.
The FAQ section is the place where you can find answers to questions that most people ask. In most cases, these questions involve any potential account/bonus issues, but they could also include information about the payment methods.
The reason why this place is important is due to the fact it’s a huge timesaver. Instead of having to talk to someone about your issue and wait for a response, you can quickly take a look at the FAQs and find your answer.
Fortunately for us, almost all top online bookmakers have a decent FAQ category, so there is a pretty high chance you’ll have access to it even if you haven’t noticed yet.