Everyone hates it when their flights are delayed. Sometimes, a flight delay can be worse than an outright flight cancellation: partially due to the seemingly never-ending wait in limbo and partly due to the murky waters of what you’re entitled to. In a recent report which compared delays in 2014 to 2018 at all of the major UK airports, eight of the ten showed drastic increases in average flight delay times. As these are averages, it means that many flights will have departed on time, but that some would have experienced severe delays. So, it’s good to know what flight delay compensation you may be entitled to in the UK, should this happen to you.
Solutions created for those experiencing flight delay
Extensive flight delays have become so common over the years that professionals have been able to grow a thriving platform that helps passengers get the compensation they’re entitled to. Flightright is a help website built and run by legal claims experts to enforce the rights of people seeking flight delay compensation. So, in case of flight delay, you can use their free online claim checker – which takes about two minutes to fill in – to see if you’re due compensation. Of course, it hinges on a few criteria, so if you’re wondering how much you’re entitled to, a couple of the more frequently asked questions have been answered below.
How long a flight delay before compensation?
Whether or not you are entitled to flight delay compensation is determined by two pieces of information: flight distance and flight delay time. Short distance flights, which are less than 1,500 km, require at least two hours of delay. Medium distance flights – between 1,500 km and 3,500 km – must be delayed for over three hours to constitute compensation. Finally, the long-haul flights of over 3,500 km need to be delayed for over four hours for flight delay compensation to be granted.
In 2018 alone, close to 1.3 million passengers from the UK were delayed by at least three hours. Each of those delayed travellers were entitled to between €250 and €600 each, and could still be granted that money under the EU flight delay compensation rule. As a part of the settlement, they would have been owed free food, drinks, calls, and emails provided by the flight company – or reimbursed later – on top of the cost of their flight ticket. In fact, if anyone experiences an overnight delay, they’re entitled to hotel accommodation, too.
How to claim flight delay compensation
As you would assume, to make a claim under the EU flight delay compensation rule, you need to make sure that you are entitled to do so. It requires you to collect your receipts, evidence of the delay, go through flight databases, and proof that the airline isn’t exempt due to reasons like bad weather conditions. It’s for these reasons that many people don’t seek flight delay compensation, but it’s also where Flightright’s ‘Check Your Claim’ compensation calculator comes in handy. The two-minute process will conclude with a direct answer as to whether or not you are entitled to flight delay compensation.
Should you find that you do qualify, you’re free to either pursue the matter with the airline company yourself, perhaps even taking them to court. Or, you can entrust your case to the legal tech equipped to enact your rights. As the compensation ranged from €250 for short flights to €600 for long-haul flights it’s worth getting the experts to go all-in for your case, as opposed to you running through the processes in your spare time. So, if you join the list of Brits who are forced to endure a delay, be sure to check your status against the criteria ab