In the business world, workforce management plays a crucial role in the success of an organisation. Primarily, workforce management refers to a set of processes that’s intended to maximise the performance and productivity of the employees.
However, in spite of the benefits it can provide to business owners or managers like you, there are common workforce management issues that you should be aware of from the get-go. Knowing how to identify these challenges and resolve them can help you and your employees reach your company’s goals and objectives.
As a business owner or manager, below are the four workforce management issues that you should overcome in your organisation:
- Decreased Performance Levels
In some cases, employees might experience periods when they’re not as productive as they should be. This can be due to a variety of factors, including no direction, poor attendance, inadequate training, unrealistic work expectations, zero feedback from superiors, poor work-life balance, and even a poor working environment. When your employees are unproductive, it can significantly impact your organisation’s overall productivity level and its ability to grow as a thriving business.
To fix these issues, you may want to consider the following:
- Review and reassess certain processes and procedures that can contribute to employee unproductivity.
- Conduct one-on-one meetings with the employees to determine their issues and come up with solutions.
- Provide an established system for training both existing and new team members.
- Offer workforce management solutions that help automate tasks, including effective attendance monitoring.
- Acknowledge superior work and address performance issues promptly.
- Recognise and reward employees for jobs well done.
- Talent Shortage
One of the common workplace management issues that you should keep in mind is talent shortage. Sometimes, it’s difficult to determine the right time to hire a new member to help perform the responsibilities within the team. Not to mention the fact that there might be lack of active job seekers on the market, plus the recruitment process can be challenging.
Typically, when the team is understaffed, it can result in extra working hours, high stress levels, and exhaustion. When this happens, the whole team and project suffer which might also end up in revenue losses.
To address this problem and make sure you’re not understaffed, it can be a good idea to establish your network by forming relationships within certain industries. You can do this through social networking, employee referrals, educational events, and even industry associations. If you’re too busy, you can entrust this work to a reliable staffing partner to get this done properly.
Moreover, if you decide to handle the recruitment process by yourself, you can address the issue on talent shortage by simplifying recruitment, whether you’re a startup or an established business. For example, making a job description, interviewing applicants, and having them complete a test to determine their suitability for the job can help improve your organisation’s recruitment efforts.
- Lack Of Communication
Another workforce management challenge that you should be wary of is lack of communication among the team members. As each team member has a distinct and unique personality, it can potentially result in miscommunication from time to time. Also, if the organisation lacks efficient communication channels, there’s also a high chance that miscommunication among members can happen.
To overcome this issue, you can consider the following steps:
- Use a good communication platform that enables everyone in the team to communicate effectively and quickly. Ask them if they want a different form of communication than the one you have so that you have a variety of options.
- Improve the frequency of the communication to make sure employees are aware of the company’s expectations from them.
- Conduct a regular meeting with your team members to reduce any gap in the communication.
- Poor Teamwork
Poor teamwork can also be one of the workforce management issues that needs to be addressed properly. It usually happens when team members try to provide solutions to fulfill their needs, which clash with the needs of the team. Also, when employees tend to spend more time in doing individual tasks, there’s a high chance that they would lose focus on collaboration with the other members. As a result, the whole project fails, and the organisation loses financially.
To resolve this issue, it’s highly advisable to do the following:
- Subdivide or pair up your team members for particular projects.
- Conduct some team-building exercises to teach everyone how to work together as a team.
- Establish team rules so that each member knows what to expect from the other.
- Be clear about the reason you’re doing a certain project as a team.
- Focus on individuals’ strengths to bring a team with combined skills necessary to complete a job.
The Bottom Line
Indeed, workforce management issues can affect the growth and success of an organisation. Therefore, if you want to stay on top of these problems, keep the information mentioned above in mind, and you’ll know what to do to handle and resolve them effectively. That way, you can get the most out of the current workforce management trends to maximise employee productivity and performance.
Lastly, it’s important to remember that an effective workforce management should be free from any challenges so that the organisation can reach its goals and become more successful.